You can use the contact form on our website and specify your preferred dates, the type of accommodation (room, apartment, or house), as well as the number of guests. Our team will contact you to confirm and provide more information. You can also contact us directly by phone at +359 879 222 212.

The contact form is used for sending inquiries. After you receive our response and confirm the details, your reservation will be finalized.

A reservation is considered confirmed only after the required advance payment has been received and a written confirmation has been issued by Mentor Resort.

Cancellations made more than 30 days prior to the scheduled arrival date are eligible for a full refund of the amount paid.
Cancellations made 30 days or less before the scheduled arrival date are non-refundable.
In the event of a no-show or early departure, no refund will be provided for unused nights or services.


Where a refund is applicable under this policy, it will be issued using the original payment method within 14 calendar days after the cancellation has been confirmed.

Yes, we offer various types of accommodation, including apartments and houses suitable for families. We also have a zoo and a designated children’s area within the resort.

Yes, free parking is available for resort guests.

Our SPA center offers a sauna, steam bath, hot tub, gym, outdoor pool, massages, and relaxation areas. More details can be found in the “SPA” section.

Our pet policy is handled individually. Please mention in your inquiry if you are traveling with a pet.